🔒 Privacy Notice

Who We Are

The Mac Tech Store is a UK-based retailer of A-Grade refurbished electronics including mobile phones, gaming controllers, and laptop accessories. We operate in the UK and global markets.

What Data We Collect

• Identity: Full name and account details.
• Contact: Email, phone number, billing and delivery address.
• Transaction: Order history and payment records.
• Technical: IP address, browser type, cookies.
• Communications: Emails or messages you send us.

How We Use Your Data

• To process and fulfil your orders.
• To send order updates and delivery notifications.
• To manage returns, exchanges, and warranty claims.
• To improve our website and customer experience.
• To send marketing emails (only with your consent — opt out anytime).
• To comply with legal obligations.

Payment Processing

We accept PayPal, Apple Pay, Google Pay, Stripe, and all major cards. All payments are encrypted and processed by trusted third-party providers. We do not store your full card details on our servers.

Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser at any time.

Sharing Your Data

We do not sell your personal data. We may share it only with:

• Delivery and logistics partners to fulfil your order.
• Payment processors to handle transactions securely.
• Legal authorities when required by law.

Your Rights (UK GDPR)

• Right to access your personal data.
• Right to correct inaccurate data.
• Right to request deletion of your data.
• Right to object to marketing communications.
• Right to data portability.

Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal requirements, and resolve disputes. Order data is typically retained for 6 years in line with UK law.