🔒 Privacy Notice

Who We Are

The Mac Tech is a UK-based retailer specializing in high-quality refurbished small electronics and accessories — including mobile phones, tablets, laptops, headphones, earbuds, leads, and cables. We are located at 84-86 Leytonstone Road, London E15 1TQ, United Kingdom.

What Data We Collect

• Identity: Full name and store account details.
• Contact: Email address, WhatsApp/phone number, billing and delivery address.
• Transaction: Order history, delivery preferences, and payment verification records.
• Technical: IP address, browser type, device information, and tracking cookies.
• Communications: Any correspondence shared with our live chat agents, WhatsApp support, or emails.

How We Use Your Data

• To process, fulfill, and ship your small electronics orders.
• To send precise order updates and tracking notifications.
• To handle returns, exchanges, and customer support queries fairly.
• To maintain and improve our website's live chat functionality and store experience.
• To comply with regulatory and legal obligations in the United Kingdom.

Payment Processing

To ensure elite data security and buyer protection, we process transactions exclusively via PayPal. All payment steps are fully encrypted and securely handled by PayPal. The Mac Tech does not collect, process, or store your credit card details or financial credentials on our private servers.

Cookies

We use cookies to improve your browsing experience, remember your layout preferences, and analyze our traffic. You can modify your browser settings to decline cookies at any time, though it may limit some features on our storefront.

Sharing Your Data

We do not sell your personal data. We share relevant details strictly with trusted parties required to run our operations:

• Our designated courier services to manage standard or express deliveries.
• PayPal to settle transactions securely and guard against fraud.
• UK law enforcement or legal authorities if strictly required by law.

Your Rights (UK GDPR)

• Right to access the personal data we hold about you.
• Right to correct inaccurate or outdated information.
• Right to request the deletion of your personal data.
• Right to object to or restrict specific data processing models.

Data Retention

We store your data only for as long as needed to fulfill orders, complete warranty periods, or adhere to legal constraints. Standard order histories are retained for up to 6 years to satisfy UK corporate tax and financial auditing laws.